Privacy policy
DSR Group ("we", "our", or "us") operates the official website of DSR Group (the “Service”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. It also outlines your rights and choices regarding your personal data.
By accessing or using our Service, you agree to the terms of this Privacy Policy.
1. Information we collect : We collect different types of information to provide and improve our services.
a. Personal Data : while using our Service, we may collect personally identifiable information, including but not limited to:
- Full Name
- Email Address
- Phone Number
- Address, City, State, ZIP/Postal Code
- Any other information voluntarily submitted via forms
b. Usage Data : we may collect information about how you access and use our website, such as:
- IP address
- Browser type and version
- Pages visited
- Date and time of visits
- Time spent on pages
- Device identifiers and diagnostic data
c. Cookies & Tracking Technologies : we use cookies and similar technologies to enhance your experience.
Types of cookies we use:
- Session Cookies: To operate our website
- Preference Cookies: To remember user settings
- Security Cookies: For security purposes
You can choose to disable cookies through your browser settings, though some features may not function properly.
2. Use of Data : DSR Group uses the collected data for the following purposes:
- To operate and maintain the website
- To improve user experience and website performance
- To communicate updates, offers, or important notices
- To provide customer support
- To monitor and analyse usage trends
- To detect and prevent technical or security issues
3. Data Sharing and Disclosure : we may share your information in the following situations:
a. Legal Requirements : we may disclose your personal data if required to:
- Comply with legal obligations
- Protect our rights or property
- Prevent fraud or misuse
- Ensure user or public safety
b. Service Providers : we may engage third-party vendors to:
- Host or maintain our website
- Analyse usage data
- Assist in customer communication
These parties are obligated to use your data only for specified purposes.
4. Analytics : we may use third-party analytics tools such as Google Analytics to understand website usage. You can opt out using the Google Analytics Opt-Out Browser Add-on.
5. Third-Party Links : our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage users to review their privacy policies separately.
6. Third-Party Services / APIs (If Applicable) : we may collect personal data through:
- Website forms
- Customer inquiries
- Service-related interactions
Your information may be shared with trusted partners or service providers solely to:
- Improve user experience
- Respond to your requests
- Deliver relevant services
We ensure that such sharing is done securely and in compliance with applicable laws.
7. Data Retention : we retain personal data only for as long as necessary:
- To fulfil the purposes outlined in this policy
- To comply with legal obligations